Digital Millennium Copyright Act (DMCA) Notice & Procedure

Any other type of request (for example, to claim infringement of third-party materials not belonging to you, report email abuse, provide notice of legal action, etc.) will not receive a response through this process.


Trellix (“We,” “Us” or “Our”) does not condone posting of copyrighted material belonging to third parties on the Trellix websites (“Company Sites”), and will respond to alleged violations in accordance with procedures allowed by the Digital Millennium Copyright Act (“DMCA”) outlined below:

  • Upon receipt of a valid and complete request by a “Disputing Party” to remove alleged copyright-infringing material from the Company Sites (a “Take Down Notice”), Trellix will remove or disable access to the specified content.
  • We will take reasonable steps to notify the user who posted the content (“User”), so the User may dispute the Take Down Notice.
  • Upon receipt of a notice that the User is disputing the Take Down Notice for the content they contributed to a Company Site, We may take steps to restore the content at its discretion.
  • We will provide copies of the competing notices to the other parties, or to other third parties at its discretion or as may be required by law. Please note that providing copies of these notices is NOT subject to the Company’s Privacy Policy.
  • We will refrain from reposting the disputed material if We receive adequate notice from the Disputing Party that legal action has been filed with a court of law to restrain reposting of the disputed material.  We will not consider restoring the disputed material until such action has been resolved by the parties.


Designated Agent:
The Disputing Party and User should send the required information to Our designated agent at the following address:

Trellix Copyright Agent,
Attn: Legal Department,
6000 Headquarters Drive, Suite 600, 
Plano, TX 75074

The Disputing Party’s Take Down Notice must include the following required information:

  • A description of work or material the Disputing Party is claiming to be infringed. If the Disputing Party is not the owner of material, the Disputing Party must include a signed representation that they are authorized to act on behalf of the copyright owner;
  • The web page(s) (i.e., the Uniform Resource Locator, or “URL”) of the Company Sites where the allegedly infringing material is posted;
  • The Disputing Party’s accurate contact information, including legal name (no nicknames, screen names, or other aliases), a valid physical address, email address, and telephone number;
  •  A statement of good-faith belief by the Disputing Party that the use of the disputed material is not authorized by the copyright owner, its agent, or the law; and
  •  A signed statement by the Disputing Party, made under penalty of perjury, that the information in the Take Down Notice is accurate and that the Disputing Party is either the copyright owner or the agent authorized to act on behalf of the copyright owner.


Counter Notification:
The User’s counter notification must be a written communication provided to Trellix’s Designated Agent and must include the following:

  • The written signature (or electronic signature if by email) of the User;
  • Identification of the disputed material that was removed (or access disabled), and the URL (web page) where the disputed material was located on the Company Sites;
  • A written and signed statement under penalty of perjury of the User’s good-faith belief that the disputed material was removed (or access disabled) because of mistake or misidentification of the material to be removed or disabled;
  • The User's legal name (no nicknames, screen names, or other aliases), a valid physical address, email address, telephone number, and a statement giving agreement and consent to (a) the jurisdiction of U.S. Federal District Court for their physical address (or the judicial district for their service provider if the user’s physical address is outside of the United States), and (b) accept service of process from the Disputing Party or their agent.


Upon receipt of a complete Counter Notification, Trellix will provide the Disputing Party with a copy of the Counter Notification and notice that the disputed material will be replaced, or access restored, in ten to fourteen (10–14) business days; unless Our Designated Agent receives adequate notice that a restraining order has been filed by the Disputing Party to prevent restoration of the disputed material onto the Company Sites.


Account Termination:
Trellix may, in appropriate circumstances and at Our discretion, terminate a User’s ability to submit content to all Company Sites if he or she is a repeat infringer.  If the Disputing Party believes a User is a repeat infringer of their copyrighted material, he or she should follow the instructions above with sufficient detail for Us to verify that the User is a repeat infringer.